QUEST KNOW-HOW
Official Meta guides for your Quest
Find official Meta guides for setting up and using your Quest, organised by task. Meta's help pages detect your language automatically.
New to the Quest?
Headset fresh out of the box, or unused for a while? These guides walk you through setup.
- Getting started with your Quest GuideMeta Help Center overview for all models
- Set up your Quest step by step GuideStep-by-step setup, including pairing with the phone app, written for Quest 3S
- Official support videos (English) Playlist67 short how-to videos from the Meta Quest channel
- Official support videos in other languages Playlist192 videos covering many European and Asian languages
New hall or training field?
RunLine places the course on your real floor. The Quest needs to set up your surroundings first: in a new environment it asks for a new boundary and rescans the room. Setup tips: stand in the middle, look around the whole space once, keep the light even and avoid direct sun.
- Set up your boundary GuideStationary (1×1 m) or roomscale (2×2 m and up), incl. all boundary settings
- Quest keeps asking you to set up a boundary? GuideWhy that happens and how to avoid it
- Automatic room scan GuideSuggested boundary and assisted space setup on Quest 3 and 3S
- How headset tracking works GuideWhy good lighting is essential
- Passthrough: see your real surroundings GuideIncl. the double-tap on the side of the headset to toggle quickly
Course floating or sunk into the ground? Check the floor height in RunLine first: open the hand menu, tap “Floor” under “Position” and use the height slider until the course sits on the real floor. You can also reset the floor height in the Quest settings: Settings, Environment setup, Boundary, Set floor level (touch the real floor with your controller; exact wording may vary between software versions). An incorrect floor height can also make the course appear to “drift” as you walk.
“I can't see my hands”
You use RunLine with your hands, so you do not need controllers in the app. If your hands do not appear, the controllers are usually still active.
- Put both controllers down, for example on a table. Not in your trouser pocket: every movement wakes them up again and the headset stays in controller mode.
- Wait a few seconds and hold your hands in front of your body, in view of the headset.
- To switch immediately, gently tap the sides of the two controllers together twice. That switches straight to hand control.
- Still nothing? Check that hand tracking is enabled (link below) and make sure the room is brightly and evenly lit.
Learn the hand controls
Start with these three Quest gestures:
- Point and pinch: point at an element and briefly tap your thumb and index finger together to select it.
- Pinch, hold and drag: scroll and move things.
- Look at your palm and pinch: opens the menu. Hold the pinch until the icon fills up.
- Gesture overview with short demo clips GuideThe table is collapsed: tap the plus next to “Hand tracking gestures”
- Direct Touch: tap, type, grab windows GuideOperate menus directly with your fingers
- First Hand: free practice app by Meta AppA playful way to learn hand controls
Need to reset your view? Reset it without controllers: palm pinch, then open Quick settings and choose “Reset view”.
Take photos and videos
Capture course setups or show others your course. Quest 3 and 3S record your real surroundings too. Recordings include your surroundings and the virtual obstacles.
- Take a photo GuideVia the Camera app or a button shortcut
- Record a video GuideStart and stop recording, where files are stored
- Get captures onto your phone GuideGallery sync in the Meta Horizon app. Videos longer than one minute must be synced individually
- Transfer via USB to your PC GuideFolders “VideoShots” and “Screenshots” in File Explorer
Capture without controllers: in Settings under Movement tracking, Hand tracking, enable “Expanded Quick Actions”. The palm menu then gets its own buttons for photo and video. Details in the Meta blog post on the v62 update.
Watch along live (casting)
When showing someone how to use RunLine, you can follow their headset view live on your phone. Requirements: headset and phone on the same Wi-Fi, same Meta account on both.
Wi-Fi at the venue
RunLine needs internet briefly for sign-in and course sync. If there is no suitable Wi-Fi at the venue, use your phone’s hotspot. Guest Wi-Fi with a login page (hotels, clubs) frequently does not work.
Without internet, RunLine keeps showing the last course you loaded.
Sun and care
Direct sunlight on the inside lenses can permanently damage the displays. The lenses inside the headset (the glass you look through, not the outer camera lenses) focus sunlight like a magnifying glass. Even brief direct sun can burn permanent marks into the display, even near a window and even when the headset is off. For outdoor training: never put the headset down in the sun, carry it in a case or bag, and keep the inside lenses out of direct sunlight.
- Avoid sunlight damage GuideThe official warning with all details
- Protect and store your headset GuideAlso important: avoid heat, never leave it in the car
- Clean lenses and padding GuideMicrofibre cloth only, no alcohol, no cleaning agents
- Look after the battery GuideCharging, storage, battery saver
- Safety and warranty guide PDFOfficial downloads in several languages
Good to know: Meta officially does not recommend outdoor use. The stated operating temperature range is 0 to 35°C, and harsh light can disturb tracking. Plan shade for breaks and never leave the headset lying in the sun.
All links checked on 9 August 2026. They lead to official Meta pages and open in a new tab. Meta's help pages appear in your browser language automatically.
I put these links together for RunLine. RunLine is not affiliated with Meta Platforms, Inc. Still have a question? Email me at mail@getrunline.app.